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Changelog

Marso 26, 2026

Workspace Membership and Smarter Retrieval

March 26 improves workspace member management and strengthens how the assistant finds and uses knowledge.

Added

Workspace member management now supports a fuller set of invite and role workflows.
Knowledge retrieval was expanded to support richer and more flexible answers.

Changed

Knowledge updates and usage tracking are now more responsive in the dashboard.

Marso 25, 2026

Organization Creation Fix

March 25 fixes an issue that could block organization setup.

Fixed

Organization creation is now more reliable during setup.

Marso 24, 2026

Device Mockups and Navigation Cleanup

March 24 upgrades the marketing hero with device previews and simplifies top-level navigation.

Added

The homepage hero now includes richer device previews to better show the product experience.

Changed

Navigation was cleaned up by grouping Changelog under Resources.
The hero mockups were refined for a more polished presentation.

Marso 22, 2026

Analytics and Widget Improvements

March 22 expands analytics visibility and improves widget setup, preview, and publishing.

Added

The dashboard now includes richer analytics and clearer performance insights.

Changed

Widget setup, live preview, and publish flows are more polished.
Reset and refresh behavior is more consistent across key dashboard workflows.

Fixed

Widget embed details now stay aligned with the correct organization.

Marso 21, 2026

Website Chat Widget Launch

March 21 brings the chat widget to the marketing website and improves how it behaves and loads across sites.

Added

Visitors can now chat with the SpeedGrowth assistant directly from the marketing website.

Changed

The widget now opens from a compact launcher instead of staying open by default.
Widget embedding is more flexible for external websites.

Fixed

Widget loading and authentication are now more reliable.
Domain protection and compatibility were improved for embedded experiences.

Marso 20, 2026

Visual System Tuning

March 20 refines the website visual language with cleaner hero treatments, simpler industry pages, and more consistent spacing.

Changed

The homepage and industry pages now share a cleaner, more consistent visual style.
Hero messaging and section layouts were refined for clarity.
Branding details like the logo and favicon were updated.

Marso 19, 2026

Navigation and Homepage Polish

March 19 refines the marketing website with cleaner navigation, clearer feature storytelling, and lighter visual styling.

Added

The footer now includes contact and social links.

Changed

Navigation is simpler and easier to scan.
The homepage feature sections were redesigned for clearer storytelling.
Several visual details were refined across the hero, CTA, blog, and mobile experience.

Fixed

A website build issue was resolved.

Removed

One homepage section was removed to keep the page more focused.

Marso 18, 2026

Website Refresh and Zalo Launch

March 18 brings a major refresh to the marketing website and adds Zalo as a supported channel.

Added

The marketing website now has a refreshed homepage, updated navigation, and new industry-focused sections.
Zalo is now supported as a customer communication channel.
Demo and website experiences were updated to reflect the new direction.

Changed

The website visual style was updated to feel more polished and modern across desktop and mobile.

Marso 17, 2026

Messenger Support Improvements

March 17 improves Messenger support and makes the demo inbox feel more realistic.

Added

Messenger support was expanded and made more reliable.
The demo inbox now includes richer Messenger examples and context.

Changed

Demo conversation badges now better match the actual channel being shown.

Widget Editor Stability Fixes

March 17 also improves stability in widget setup and editing.

Fixed

Widget setup and editing are now more stable.
Several formatting and refresh issues were resolved in configuration screens.

Marso 16, 2026

Multichannel Inbox Expansion

March 16 expands inbox coverage, improves integration setup, and strengthens storefront compliance readiness.

Added

The unified inbox now supports more messaging channels, including Meta channels and email.
Integration setup is now more guided for supported channels.
Storefront compliance coverage was expanded to support app distribution requirements.

Changed

Channel setup is more streamlined in the dashboard.
Integration branding and several demo surfaces were polished.

Fixed

Several setup and inbox issues were resolved for a smoother onboarding experience.
Login, sign-up, and dashboard configuration flows are now more reliable.

Marso 15, 2026

Expanded Integrations Foundation

March 15 expands the integrations foundation to support more channels and make connected experiences more consistent.

Added

Expanded support for more messaging, payments, and knowledge integrations.
Added documentation and coverage for several newly supported providers.

Changed

Existing commerce integrations now work through a more unified foundation for a more consistent experience.

Marso 14, 2026

Better Demo Order Editing

March 14 improves demo order editing with smoother uploads, cleaner dashboard cards, and more reliable order updates.

Changed

Product uploads are now easier to use in the demo product editor.
Several demo dashboard cards were simplified for a cleaner experience.

Fixed

Demo order actions are now more reliable and no longer fail with connection-related errors.
Order details refresh more consistently after edits, refunds, and fulfillment changes.
Refunds are smoother to complete in the demo experience.

Marso 13, 2026

PDF Intelligence and Chat Telemetry Updates

March 13 ships LlamaParse-based PDF intelligence, retrieval routing upgrades, and richer chat telemetry/context capture.

Added

PDF intelligence pipeline: Added LlamaParse-based PDF parsing, stored parsed markdown, and side-by-side PDF/markdown preview in Data Sources.
Agent runtime observability/routing: Added retrieval path routing hooks and optional LangSmith tracing integration points.
Chat diagnostics: Added browser/session context capture and streaming response metrics for timing/throughput insights.
Help Center authoring: Added OG-style link previews with OG-title defaulting and converted entry sections to accordion interaction.

Fixed

Live preview controls: Added clear-state and clear-chat actions directly in widget live preview.
Markdown list normalization: Assistant responses now better normalize malformed inline ordered markers (for example 2..) into proper numbered lists.

Marso 12, 2026

Branding and Launcher Controls

New branding controls make launcher identity and setup ownership clearer for each agent.

Added

Agent logo controls: Upload a logo, fall back to business logo, or reset to default in one place.
Widget launcher icon options: Choose between Default, Agent logo, or a custom uploaded icon.

Changed

Agent configuration tabs: Setup is now organized into Setup, Agent Behaviour, and Publish.
Widget settings architecture: Large settings screens were split into smaller maintainable sections.

Landing Customization and Presets

Teams can now shape first impressions faster with custom landing copy, suggestion modes, and reusable presets.

Added

Landing copy controls: Customize welcome headline and subtext directly in settings.
Suggestion source mode: Switch how suggested prompts are generated for the landing experience.
Preset management: Save presets and compare responses to pick the best agent behavior.
Response type controls: Configure whether Related links and Recommendations appear in replies.

Fixed

Live preview sync: Landing customization now updates instantly in preview.
Suggestions input behavior: Space and newline typing is preserved while editing custom suggestions.
Custom suggestions field: The Custom suggestions (one per line) input is restored in Agent Behaviour.

Publish and Runtime Updates

Publishing now separates website and widget controls, with runtime behavior aligned to response type settings.

Added

Publish workspace split: Manage website and chat widget publishing in separate focused tabs.
Quick website link copy: Copy the live website URL directly from the publish view.
Response efficiency insights: See how many tokens are saved when optional response sections are disabled.

Changed

Allowed domains management: Website publish settings now include domain allowlist controls.
Runtime response shaping: Related links and follow-up suggestions are now shown or hidden based on your response type settings.

Help Center and Privacy UX

Help Center content and privacy policy behavior are now configurable and consistently available across chat surfaces.

Added

Help Center content types: Add link entries, Q&A entries, and plain text entries for assistant guidance.
In-chat Help Center drawer: Open context help from the composer book icon without leaving the chat.
Privacy policy link setting: Configure your privacy policy link directly in widget settings.

Changed

Shared runtime props: Help Center and privacy settings are now consistent in dashboard preview and widget embed.

Fixed

Privacy notice link rendering: The policy notice now renders as a real hyperlink only when a URL exists.

Marso 11, 2026

Order Preview and Intent Cards

Chat previews now show richer order context with structured intent cards for clearer customer conversations.

Added

Product-backed order preview: Order lookup previews now include product-level details for better context.
Structured order intent cards: Intent sections now support order cards for clearer response rendering.

Changed

Centralized intent section renderer: Intent rendering logic was unified to scale new card types more safely.

Marso 10, 2026

Commerce Capabilities and Preview Controls

Widget and agent settings now expose capability-level commerce controls with smarter, data-aware previews.

Added

Commerce capability toggles: Configure commerce capabilities directly in widget settings.
Per-capability store filters: Restrict commerce behavior by store at the capability level.
Data-aware preview states: Preview now adapts to configured commerce capabilities and mock data.

Changed

Preview identity alignment: Widget preview avatars now align with the active admin identity context.

Orders Management and Shopify Reliability

Orders workflows gained dedicated management UI and more reliable Shopify mutation and sync handling.

Added

Orders management page: Added orders table, detail modals, and operational actions in dashboard.
Shopify sync tooling: Added stronger callback-driven sync behavior for order updates.

Fixed

Refund workflow correctness: Enforced calculate-first flow and improved restock/status handling.
Cancel mutation compatibility: Updated refund argument handling for Shopify 2024-10 API behavior.
Partial GraphQL error handling: Shopify integration now tolerates partial failures more safely.

Inbox Admin Identity and Lifecycle Tracking

Agent chat threads now track admin participants and lifecycle actions more consistently across inbox flows.

Added

Admin identity in chat threads: Inbox now shows which admin is participating in agent conversations.
Conversation lifecycle tracking: Agent conversations now capture lifecycle state transitions.
Unarchive from archived view: Conversations can be restored directly from archived inbox screens.

Fixed

Outbound sender consistency: Admin sender identity is now enforced for outbound replies.

Dashboard Data and Marketplace Tables

Commerce dashboards now use live metrics and marketplace tables support grouping for faster analysis.

Added

Live commerce analytics: Dashboard analytics moved from mock values to live commerce-backed data.
Grouping-enabled marketplace tables: Marketplace data tables now support grouped views.

Changed

Sidebar information architecture: Navigation sections and channel account display were simplified.

Marso 9, 2026

Multilingual Agent Chat Controls

Agent setup now includes multilingual controls from onboarding through chat behavior and language support.

Added

Supported language configuration: Define which languages your agent can operate in.
Multilingual onboarding controls: Setup now includes language-aware onboarding options.
Multilingual chat controls: Agent chat behavior can be configured with multilingual rules.

Fixed

Active language labeling: UI now shows clearer active-language labels in chat experiences.
Welcome suggestion rendering: Suggestions render more reliably across language contexts.

Hosted Website Chat and Public API

Website chat management and public widget chat APIs were expanded to support hosted deployments.

Added

Hosted website chat controls: Dashboard now includes controls for hosted website chat behavior.
Public widget chat API: Added API support for public agent widget chat endpoints.

Changed

Branding preview polish: Organization branding previews were improved for higher-fidelity setup feedback.

Agent Instructions Authoring UX

Instruction authoring now supports templates, persistence, and loading states for smoother setup workflows.

Added

Persisted instructions: Agent instructions are now saved and restored reliably.
Template-based instruction UX: Teams can start from reusable instruction templates.
Assistant loading skeleton: Added loading skeletons for better perceived responsiveness while assistant content initializes.

Changed

Sidebar layout refinement: Dashboard sidebar spacing and structure were refined for readability.

RAG and Streaming Reliability

Retrieval and streaming behavior were hardened to improve response continuity under partial failures.

Changed

Streaming with memory: Agent graph responses now stream with memory-aware behavior.

Fixed

URL discovery and scraping stability: RAG URL ingestion became more fault-tolerant.
Non-fatal extraction failures: langextract errors no longer terminate processing flows.
Local worker routing: Local ingestion jobs now route reliably to local workers.
Ingest progress accounting: Context ingest progress totals were corrected.

Marso 8, 2026

Customer Import and Export Tools

Customer data operations now support import/export flows with selected-row export support.

Added

Customer import flow: Added customer import capability for bulk data onboarding.
Customer export flow: Added customer export capability for data extraction.
Selected-row export: Export now supports only selected rows when a filtered subset is needed.